GOVERNOR'S INITIATIVE HIGHLIGHTS SAVINGS TO TAXPAYERS, EFFICIENCY IMPROVEMENTS IN PUBLIC SERVICE
FOR IMMEDIATE RELEASE
May 10, 2000
SPRINGFIELD-Governor George H. Ryan today released the state's new
Governing for Change report that highlights agency efforts to improve
government. "We know that government must improve and today, we have
seen that it can improve," Ryan said. "These reforms, though small,
must be accredited to the men and women who work in state government
and have seen where the improvements are needed."
Rick Larison, Director of the Governor's Office of Statewide Performance
Review, said the Governing for Change report has simple technical ideas
initiated by agency employees who worked to reduce spending and improve
constituent service. An example, the initiatives include a report from
the Illinois Commerce Commission to decrease the time and cost of copying
official documents, which led to a new agency policy.
In the past, Commission documents were filed with the Chief Clerk's
Office. To receive copies, individuals had to check the Clerk's daily
filing sheet, the docket sheet and other paper reports. Persons wanting
a copy of filed material then had to pay 25 cents per page and wait
for delivery. The agency reported to the Governor's office that as part
of a pilot project, selected cases are posted to the ICC web site, thus
easing access. "Due to the success of this pilot, the "e-Docket" system
will be fully implemented during the first quarter of calendar 2000,
and all dockets opened on or after January 1, 2000, will be posted on
the Internet," Larison said.
Other departments that participated in the "good government" initiatives
- Capital Development Board -- the department's Contract Administration
unit requires an original insurance certificate before awarding a
contract. This requirement caused delays and frustrated firms that
bid for contracts with the state. The contract could not be awarded
to the apparent low bid contractor until an original insurance certificate
was received by the agency. The processing time is reduced by 80 percent,
from 5 working days to 1 day for trouble-free certificates and from
10 working days to an average of 2 days for those insurance certificates
requiring modifications. The agency will now accept fax copies of
the insurance certificates directly form the insurance company.
- Department of Employment Security --The department created an "on-line"
form database to reduce cost and increase customer satisfaction. Approximately
130 forms have been moved to an on-line database. The anticipated
results include reduced contractual service costs for pre-printed
forms, reduced warehouse space, reduced local office storage space,
reduce spoilage of forms caused by age, storage and transport, and
reduced destruction of outdated forms.
- Department of Financial Institutions -- The department began using
a human resource software called, PeopleTrak, which automates forms
and data entry. All employee aluations are on diskette, eliminating
data entry and reducing paper.
- Illinois State Police -- The department assisted the City of Harrisburg
with obtaining an $80,000 Severe Weather Warning System that the city
was unable to afford. The City of Harrisburg previously had no severe
weather warning system. ISP has helped the 9,289 people in Harrisburg
feel safer by also training storm spotters to detect warning signs
of severe weather.
- Liquor Control Commission -- The Commission is required to conduct
background investigations, but because the LEADS terminal was under-utilized,
investigations were inefficiently performed. The Division Administrator
received authorization to conduct background inquiries via the State
Police's nine information resource centers throughout the state.
The performance review office works with each state agency to discern
ways to streamline government, assist state agencies in focusing on
their core functions and help measure success towards agency goals.